Regional Manager - Alberta & BC

hybrid
Calgary, Edmonton, Red Deer, Alberta, Canada .
full-time . October 22, 2025

Description

Do you thrive in a fast-paced, ever-evolving environment where your ability to lead, connect, and make an impact is celebrated? If you’re ready to take the next step in your career and grow with a brand that values innovation, accountability, high performance, and leadership, this is an exciting opportunity for you as our next Regional Manager!

This is more than a job—it’s your chance to shape the future of Hillberg & Berk across multiple communities, build high-performing teams, and create spaces where clients and employees alike can shine.

Your Role as Regional Manager

As the Regional Manager, you’ll oversee the performance and operations of multiple Hillberg & Berk store locations within your designated region. You’ll drive sales growth, develop top talent for expansion and succession, and ensure a consistent, high-level client and employee experience across all stores. You’ll lead, coach, and support Store Leaders and their teams, ensuring they achieve sales goals, operational excellence and business objectives.

Key Responsibilities

Uphold the Hillberg & Berk culture, living our values, reinforcing our brand, and driving sales performance.
Develop and execute regional sales strategies to drive revenue, customer engagement, and profitability.
Analyze sales trends, KPIs, and performance data, identifying opportunities for improvement and ensuring each store meets or exceeds its sales goals.
Coach Store Leaders to create tailored action plans that increase conversion rates, transaction values, and repeat customer business.
Collaborate with cross-functional teams including merchandising, marketing, and People & Culture to support retail initiatives and execute regional events and brand activations.
Build and maintain a strong leadership pipeline by identifying, developing, and retaining top retail talent within the region.
Provide coaching and guidance to direct reports through regular feedback and empowerment planning.
Oversee completion and reinforcement of leadership and sales training and other H&B initiatives.
Foster a positive, inclusive, and high-energy culture, ensuring employees feel engaged, empowered, and aligned with the company’s mission.
Ensure all stores operate efficiently, maintaining exceptional visual presentation, inventory management, and operational standards.
Drive compliance with company policies, loss prevention strategies, and health & safety regulations.
Act as a brand ambassador, leading by example and fostering relationships within the communities where H&B stores operate.
Lead and participate in employee meetings, training sessions, and planning sessions as required.

What You Bring

7+ years of retail leadership experience, with a strong track record of driving sales and developing high-performing teams.
Proven experience in coaching and developing leaders, with an emphasis on talent pipeline growth and succession planning.
Strong business acumen with the ability to analyze sales performance data and implement strategies that drive sustainable growth.
Ability to travel frequently within the designated region to visit store locations, provide leadership support, and ensure consistent execution of company standards.
Post-secondary education in business, retail management, or a related field is an asset.
Passion for customer experience, leadership development, and brand-building.

Salary Range: $67,500- $80,000 + quarterly and annual bonuses for regions performance

Know someone who would be a perfect fit? Let them know!